Refund policy

At Mason-Consulting.com, consulting services are billed after services have been rendered, and invoices are expected to be paid upon completion. Because our work is performed and delivered prior to invoicing, refunds are generally not applicable.

If a payment is made in advance by mistake, a full refund may be issued only if the scheduled services are canceled at least 24 hours in advance. Refunds will not be issued for same-day cancellations or for services that have already commenced or been completed.

If you believe a payment was made in error, please contact us promptly so we can resolve the issue.